How Do I Manage My Account?

Managing your Moonshot Labs account is simple and secure. Your account allows you to view your order history, update personal details, and manage your preferences — all in one place.
Below is a step-by-step guide to help you create, access, and manage your account on moonshotlabs.store.

1. Creating an Account

To create a Moonshot Labs account:
  1. Click “Account”at the top right of the homepage. You will be redirected to homepage
  2. Select “Create Account.”
  3. Fill in your full name, email address, and a secure password.
  4. Click “Create Account” to complete registration.
Once created, you can log in anytime using your registered email and password. A Customer Account Confirmation email will be sent for your records — no verification or further action is required.
Tip: If you checkout as a guest, you can create an account later using the same email address. When you do, a Customer Account Activation email will be sent to complete the account setup and give you access to your past orders and account features

2. Logging In

To log in to your account:
  1. Visit moonshotlabs.store.
  2. Click “Account”at the top right of the screen. You will be redirected to the Login page.
  3. Enter your email and password, then click “Log In.”
If you forget your password, use the “Forgot Your Password?”link to reset it. A password reset link will be sent to your email.

3. Accessing Your Profile

Once logged in, your name or account icon will appear at the top right of the page.
Click your profile icon to access:
  1. Account Details – View your registered name and country. Click View addresses to add, edit, or delete saved delivery addresses.
  2. Order History – View all past orders placed while signed in. You can check the status of each order and view order details.
  3. Log Out – Click Log out to securely sign out of your account

4. Updating Your Account Information

To update your account details:
  1. Log in and go to your profile dashboard
  2. Under Account Details, click View addresses
  3. On the Addresses page
    •  Click Edit to update your default address field such as first name, email,...
    • Click Add A New Address if you want to store additional delivery address
  4. Click Save to apply your changes
Please note: For security reasons, order details cannot be edited once an order has been placed. If you notice an error, contact us immediately at cs@moonshotlabs.store

5. Is an Account Required to Order?

No — you can check out as a guest. However, creating an account allows you to:
  1. Track your orders more easily
  2. Access your purchase history
  3. Store shipping addresses for faster checkout
  4. Receive exclusive updates and early product releases
If you experience any issues logging in or accessing your account, please reach out to our support team at cs@moonshotlabs.store. We’re happy to help.